Client money protection

Not all of the property industry is regulated, Principals, Partners and Directors (PPDs) join Propertymark voluntarily to demonstrate transparency and ensure that they (and their company) are at the forefront of developments in the industry.

PPDs are required to regulate all relevant companies for which they are legally responsible. They must provide evidence that their company meets our company obligations during the application process and annually thereafter whilst they are in membership. New applicants will not be accepted into membership until all obligations have been met.

Client Money Protection Scheme reimburses landlords and tenants should an agent misappropriate their rent, deposit or other client funds. It became a legal requirement for all agencies handling client money on 1 April 2019.

Our current membership certificate is shown below and you can also download a copy of the propertymark membership rules.